As of April 8th, 2017, participants logging in to their FSA accounts will be prompted to authenticate with a personal identification number (PIN) when logging in to the Participant Site from an unrecognized device.

Participant Experience Overview:

• After the participant enters a username and password, they will be prompted to receive a one-time PIN via email or text message in order to continue.
• If the participant does not have an email or mobile number associated with their account, the site will direct them to call WageWorks Customer Service to add contact information in order to receive a PIN.
• Once the participant enters the PIN to proceed, they will have the option to ‘Remember This Computer / Device’ for the future so a PIN will no longer be required from that device.

If you have not registered as a user to manage your FSA account online, you can do so by following the link here to complete the New User Registration process. 

Contact your Human Resources Department if you have any questions or issues at 563-326-8767.