To provide dependable and efficient data and voice services for County employees by:

• Informing, educating and empowering employees with technical knowledge
• Researching, installing, and maintaining innovative computer and telephone solutions
• Implementing and supporting user friendly software systems

Information Technology is a TEAM with Three Primary Functions:

• Programming - Develop two and three tiered applications meeting County business requirements.
• Networking - Develop and administer the voice and data network infrastructure to support the business environment.
• Web/Citrix - Develop methods of information and application deployment centralized in nature.

Information Technology supports an Open and Collaborative work environment:

• Intra-team collaboration on projects;
  Members within an I.T. function working together on projects, changing roles and being able to support a varied array of systems/applications.
• Inter-team cross-functional collaboration;
  Members across IT functional teams working together on projects, changing roles and becoming more rounded in technology skills.
• Inter-departmental sharing of information and technical resources.
  I.T. facilitates departments working together to share data and technology resources.

Information Technology is a Technical Resource and Liaison for the County:

• Facilitates outsourcing of hardware service and support where feasible.
• Advocates/Consults on technology issues for the County with hardware/software vendors, external consultants, and service providers for:
  • Telephones
  • Computers
  • Networking
  • Software
  • Infrastructure
• Provides technology guidance and support from acquisition to decommission.
• Tracks and accounts for all hardware and software maintenance and licensing.