Phones

Cisco phone

Tidbits for the county phones (Cisco phones).

How to call for a Sheriff’s Office Bailiff:

  • Call 8898 for the Courthouse Bailiff station. 
  • Call 8614 for the Administrative Center Bailiff station.
  • If there is no answer, call 911 (or 8772) from a Scott County desk phone.

How to call for Emergency Services (Police, Fire, and/or Ambulance):

The numbers to call to reach SECC for the dispatch of Emergency Services from Scott County Offices are:

  • Call 911 on your desk phone.
  • Call 8772 on your desk phone.
  • Call 911 on a cell phone.

NOTES on calling for Emergency Services from the Scott County phone system:

  • Dialing 9 and then 911 does NOT work correctly.
  • Dialing 911 or 8772 from your desk phone will display your office location to SECC but is an internally handled call and not a true 911 call.
  • Dialing 911 on your cell phone will provide GPS location to SECC but not your office or floor location.

Remember these terms

  • User id = extension
  • Pin = password

Express Messaging – (replacing the old 8759)

  • While on a call - press transfer button
  • Dial # and the extension (example:#1234)
  • Press transfer again - DONE

To access your voice mail from an outside phone:

  • Call your direct number
    • Or dial (563) 484-3099, then your 4 digit extension
  • When the voice mail operator starts to speak, press *
  • The operator will then ask your 4 digit extension user ID and then your password PIN.

To leave a message in a Voice Mail box WITHOUT the extension ringing:

  • Dial 8799, press #, enter the extension, press # 2
  • example: 8799 # 8722 # 2 and you will receive the greeting of the extension.

Documentation:

For authorized users: